The Listening Process. Listen More than you Talk

I remember reading books on communication many years ago that talked of us having 2 ears but only 1 mouth – so we should use our ears twice as much! Easier said than done in the heat of the moment. 

Why is that – because we invest so much emotion in:

• trying to be right
• trying to win the battle (as we see it)
• trying to prove and justify our existing feelings about someone
• Letting our moods and emotions govern our judgement.

Mindfulness asks us to leave our judgements – and our ego at the door.It reminds us that when you interact with someone, try and leave your prejudices to one side and really engage in listening.

Listen for both what is being said, but what is not said. It means going behind the physiological side of being able to hear, and actively really hearing what’s going on.

• What are you hearing – or what do you think is being said?
• Are you reacting appropriately?
• How might you respond
• What is needed here to bring a beneficial solution to the problem (if you perceive one)?
• How might you react?
• What are you options?

Put the Traffic Light system into effect or The Mind the Gap Process.

Notice, Observe, Notice your Fork in the Road moment and the tiny gap between what is happening and your usual automatic reaction.

It’s in the moment of choice that you have the power to make the best decision for all concerned.

So a challenge today – really pay attention to your conversations. Listen deep and hard. Let your intuition guide you into the knowledge to be gained beyond the words.

Would you like me to come and speak to your group, Conference or CPD meeting? Call me on 07899 838726.  Details at   https://www.geraldinejozefiak.com/speaking